How to get past the Gatekeepers
š£ Before we dive in... your Easter surprise is waiting!
Scroll aaaaaall the way down for something thatāll make your sales heart (and pipeline) very happy.
Until then -> letās crack š„ onā¦
In Sales, we love talking about closing deals, handling objections, crafting the perfect pitch...
But hold up.
How do you even get to the decision-maker in the first place?
If you're selling in the DACH market, you know this dance all too well:
Before the pitch comes the gatekeeper. And theyāre not going anywhere.
Gatekeepers Arenāt Obstacles. Theyāre Filters.
š Fact: In Germany, 77% of outbound sales calls donāt reach the decision-maker on the first try.
But the top reps know the gameāand play it differently.
Hereās the truth:
Gatekeepers are trained to DISqualify people.
So if you want in, you need to understand what they are NOT disqualifying.
š” That means:
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Donāt sound like just another seller.
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Do sound like someone who clearly belongs in that conversation.
Let Me Show You How ā With 2 Real Examples
One from our Cold Call Mastery Instructor Jiri Siklar, and one from me šāāļø.
šÆ Example #1: The Cold Call Pro (Jiri Siklar)
In his Cold Call Mastery, Jiri teaches mindset, structure, and how to make gatekeepers your allyānot your enemy.
Hereās one of his favorite real-life scripts:
Gatekeeper:
"Central office of Fabelhaft GmbH. Mrs. Müller speaking."
Seller:
"Good morning Mrs. Müller, this is Mr. Siklar from Super GmbHāgreetings!"
Gatekeeper:
"Hello Mr. Siklar, how can I help you?"
Seller:
"Is Wolfgang... Mayer already in the office? I need to speak with him briefly. Thanks!"
Gatekeeper:
"Whatās this regarding?"
Seller:
"Itās about [Topic X], specifically when it comes to [Subtopic Y], and Iād really value [First Name]ās perspective as your [Their Role]."
E.g.:
āItās about improving SDR productivityāspecifically when it comes to onboarding timeāand Iād love to get Sarahās take as your Head of Sales.ā
Simple. Specific. Strategic.
Youāre not ājust selling.ā
You:
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Say their first name.
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Reference their role.
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Explain why they matter in the convo.
⨠Example #2: My Personal Favourite
This one works because it answers every single thing the gatekeeper is trained to ask:
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Why are you calling?
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Does the person know you?
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Is this important for them?
šØ Important: I always send a short email or LinkedIn message first, so Iām not lying.
Sellers who lie are the reason our job sometimes gets a bad rep. Donāt be that seller. š
Gatekeeper:
"Central office of Fabelhaft GmbH. Mrs. Müller speaking."
Seller:
"Hi Mrs. Müller, Helena from Sales in DACH here. I was trying to reach Thomas Müller. Could you please put me through? Thank you!"
Gatekeeper:
"What is this regarding?"
Seller:
"Iāve already been in touch with him via email regarding [X]āfor example, the Sales Training for his team. Weāre figuring out next steps, and thatās always easier on a quick call."
This works because you keep it real:
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Youāve already been in touch (truth).
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Itās not randomāyouāre continuing the conversation.
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Youāre making life easier for them and their boss.
š” PRO TIP:
Gatekeepers are also human.
And humans respond to tone.
š Studies show sales reps who sound friendly + confident have 3x better success rates at getting through.
ā Micro-hacks that work:
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Use the decision-makerās first name
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Add a āThank youā after your ask
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Keep your tone warm, but clear
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Mention something specific to their company if you can
šÆ Try it on your next callāand share your wins in the comments! ā¬ļø
š£ Alriiiighty ā Time for that Easter Surprise!
As part of Easter month, we want to give you a chance to grow your pipeline without breaking the bank š¦.
š This month you get access to the Sales in DACH Academy
For just 1⬠/ Day for a full year!
š Thatās 365⬠instead of 999⬠ā saving you 634ā¬!
This is for all German-speaking sellers who are serious about:
-
Booking more meetings
-
Building more pipeline
-
Closing more deals
...all with practical skills and German-language training!
Still got questions?
No worriesāletās jump on a call!
š§ [email protected]
Whatās Next?
Soon our Podcast will go live! š
We are covering:
- Buyer Centric Cold Calling with Cisar Lambert
- AI & Sales with Thibaut Souyris
- Discovery with Vinzenz Dimpflmaier
And much more š
Join the waiting list and stay updated!
How else can we help you?
I'm glad you ask! š
We can offer you:
- 1:1 Coaching š Get in touch with [email protected]
- If you haven't yet - Sign up for this Newsletter and get weekly Sales Hacks for the DACH market - right into your inbox š„
And that's it for today!
Happy selling & Keep on Shining āØ
Your Sales in DACH Team
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